Project Coordinator

We have an exciting dayshift, Manila-based opportunity available for a Project Coordinator. Work from home or office-based – you choose!

When you join Yempo, you’ll receive the following fantastic benefits:

• Highly competitive salary – paid weekly!
• HMO enrollment upon commencement
• Additional HMO dependents added each year of service
• 20 vacation days per year; 7 sick days
• Annual performance bonuses and incentives
• Annual salary reviews and increases
• Free cooked rice, snacks and hot drinks
• Company polo shirts provided
• Fantastic, bright and cheerful open-plan work environment
• Prestigious clients and highly professional and friendly co-workers

Our Client

In this role, you will be assigned to our Australia-based client, a HubSpot implementation partner, to help businesses sell smarter, work better, and grow faster. They bring together the latest in GTM, Deep Selling, and digital sales enablement mindset, skill set, and tool set.

About the Role

As a Project Coordinator, you provide essential coordination and administrative

support across project delivery, service operations, and internal reporting. This role focuses on ensuring projects, service tickets, financial tracking, and internal systems are accurately maintained and followed through.

You act as a central point of control for project setup, reporting, and operational

follow-up—supporting consultants, leadership, and delivery teams by keeping systems up to date, processes running smoothly, and outstanding actions closed out. This role plays a key part in maintaining data accuracy across Monday.com, Internal systems, financial forecasts, and service management tools. Your ability to automate and/or optimise as much of the manual tasks as possible using agents and other AI tools will be critical to the success of this role.

Your Responsibilities

Project Administration, Processing & Closure

• Register & process all new projects
• Coordinate and schedule the initial internal project Kick-Off (KO) meeting.
• Maintain accurate project records across systems
• Support consultants by ensuring project setup tasks are completed promptly and consistently.
• Track project status and flag missing information or delays.
• Process closed/completed projects
• Manage Project Templates and Improvements
• Assist with coordinating Project Travel as required

Financial & Expense Support

• Complete expense reconciliation, ensuring accuracy and timely submission.
• Support financial tracking through accurate project and forecast updates.
• Invoicing support.

Timesheet Management

• Monitor and follow up on outstanding timesheets with team members.
• Ensure timesheets are submitted on time and align with project allocations.

Reporting

• Prepare and maintain regular operational and project reports, including:
  • Project status and pipeline updates
  • Timesheet compliance
  • Service ticket volumes and trends
• Ensure reporting data is accurate, current, and ready for management review.

Service Ticket Management

• Monitor, manage, and follow up on service desk tickets.
• Ensure tickets are progressing, responded to, and resolved in line with expectations.
• Escalate issues or aging tickets where required while maintaining clear internal communication.
• Act as a stable, office-based point of coordination for service operations.

Process Consistency & Continuous Improvement

• Support consistent use of internal systems and processes.
• Identify gaps or inefficiencies in project setup, reporting, or service workflows and raise improvement opportunities.
• Automate internal processes using Agents (who you will manage) and AI

Sales Support

• Manage and process sales support administrative tasks as required, ensuring accurate tracking and timely follow-up
• Liaise with internal stakeholders to confirm priorities, details, and completion status.

Learning & Development 

• Complete required certifications and training to build expertise in Monday.com, and other tools (or soft skills) required for your role
• Actively seek mentorship and feedback from team members to accelerate your growth and success

Disclaimer for salary ranges. Yempo provides an indicative range of salary that we deem relevant for the advertised role. This may be adjusted for the skills and experience of the selected candidate.