ERP Business Analyst

We have an exciting dayshift, Manila-based opportunity available for an ERP Business Analyst. Work from home or office based – you choose!

When you join Yempo, you’ll receive the following fantastic benefits:

• Highly competitive salary – paid weekly!
• HMO enrollment on commencement
• Additional HMO dependents added each year of service
• 20 vacation days per year; 7 sick days
• Annual performance bonuses and incentives
• Annual salary reviews and increases
• Free cooked rice, snacks and hot drinks
• Company polo shirts provided
• Fantastic, bright and cheerful open-plan work environment
• Prestigious clients and highly professional and friendly co-workers

Our Client

Join an established and reputable firm with a 20-year history of success. Be part of a great culture where teamwork, support, and collaboration are at the core of everything they do. This company is proudly 100% certified as a ‘Great Place to Work,’ offering an environment where you can thrive both personally and professionally.

As an ERP Business Analyst, you will play a key role in supporting our transition to NetSuite by understanding business needs, refining and documenting processes, and enabling user adoption through training and engagement. You will collaborate with teams to ensure that business processes are aligned with NetSuite functionality and effectively implemented.

This role focuses on process mapping, documentation, and user training, with a collaborative approach to ensure NetSuite supports business needs.

Your Responsibilities
• Analyse and document current business processes to identify improvements and gaps, ensuring that business process maps and documentation are completed accurately and on schedule.
• Design and map future-state processes aligned with NetSuite functionality, ensuring that NetSuite configuration aligns effectively with redesigned business processes.
• Support ERP implementation activities including configuration and testing, ensuring minimal disruption during the transition.
• Develop clear process documentation, user manuals, and training materials.
• Deliver training sessions and change management initiatives to drive user adoption, ensuring user adoption targets are met.

Your Background
• 5+ years of experience in full-cycle ERP implementations, preferably with NetSuite.
• Strong in analysing, documenting, and redesigning business processes.
• Effective communicator who bridges technical teams and business users.
• Skilled at developing training materials and leading user adoption initiatives.
• Commercially aware, detail-focused, and able to drive change with minimal disruption.
• Experience working with Australian clients (preferred) or other English-speaking clients (mandatory).
• Excellent English speaking and writing skills.
• Proven experience in ERP implementation (preferably NetSuite) — end-to-end involvement.
• Strong background in business process analysis — ideally across multiple functional areas.
• Experience producing process documentation and training materials.
• Ability to liaise between technical teams and non-technical stakeholders.
• Bachelor’s degree in business, IT, Accounting, or related field.

Disclaimer for salary ranges. Yempo provides an indicative range of salary that we deem relevant for the advertised role. This may be adjusted for the skills and experience of the selected candidate.