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Technical Writer

We have an exciting dayshift, Manila-based opportunity available for a Technical Writer. Hybrid three times a week for the first six months, with an opportunity to work from home permanently.

When you join Yempo, you’ll receive the following fantastic benefits:

  • Highly competitive salary – paid weekly!
  • HMO enrollment on commencement
  • Additional HMO dependents added each year of service
  • 20 vacation days per year; 7 sick days
  • Annual performance bonuses and incentives
  • Annual salary reviews and increases
  • Free cooked rice, snacks and hot drinks
  • Company polo shirts provided
  • Fantastic, bright and cheerful open-plan work environment
  • Prestigious clients and highly professional and friendly co-workers

In this position, you will work independently with internal teams for an in-depth understanding of their documentary requirements to produce high-quality documentation that is suited for the intended audience.

Your Responsibilities

  • Audit current materials and analyze existing and potential content for specific audiences.
  • Develop comprehensive documentation that meets international organizational standards.
  • Research, outline, write, and edit content to create various types of documentation such as procedure manuals, process documentation, K-base articles, etc.
  • Gather information from subject-matter experts/managers and collaborate with internal departments to understand their documentary requirements.
  • Develop and maintain detailed database of reference materials and establish document repositories.
  • Provide the best solutions for data compilation and centralized storage and develop innovative methods for improvement.

Your Background

  • Excellent written skills with at least 2 years experience as technical writer.
  • Strong working knowledge of Microsoft Office
  • Proven working experience using software documentation such as confluence, SharePoint, etc.
  • Can deliver high quality documentation with a keen eye for detail.
  • Able to easily grasp complex subject matters and technical concepts then document these using easy-to-understand text and/or pictures.
  • Familiarity with ISO 9001 and 27001 is a plus.

Disclaimer for salary ranges. Yempo provides an indicative range of salary that we deem relevant for the advertised role. This may be adjusted for the skills and experience of the selected candidate.

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