From “Funny Name” to Forever Home: My Journey with Yempo
by Mae, Ops Support Lead
They say first impressions are everything, but sometimes the best stories start with a little bit of curiosity and a lot of heart. My journey with Yempo didn’t start with a traditional job application; it started with a big transition. My client decided to bring in a locally situated management company to look after their Philippine-based team, and that’s where Yempo came in.
I’ll be honest – at first, the name “Yempo” sounded a bit funny to me! It was a new name in the offshoring industry, and I wasn’t quite sure what to expect. But as it turns out, that unique name was the start of the most rewarding chapter of my professional life.
A Welcome Like No Other
Joining a new company can be nerve-wracking, but Yempo made it feel like coming home. Right from the start, they respected the way we worked and the culture we were already used to. Instead of forcing us to change, they focused on integrating us into their family.
One of my fondest memories is how Yempo CEO Michelle Fiegehen personally looked after us in those first few months. She checked in on us constantly, ensuring we were comfortable and assimilating well. Whether it was through company events or simple daily interactions, the management team and my fellow colleagues went above and beyond to make us feel included and heard.
Growing Together Through Highs and Lows
Over the years, I’ve watched Yempo grow, but they’ve never lost their “people-first” spark. They’ve stayed ahead of the curve with technology and competitive market rates, always striking that perfect balance between the interests of the employees and the clients.
At a personal level, Yempo has been my biggest cheerleader. They’ve facilitated leadership courses and professional discussions that helped me evolve into the professional I am today.
But it wasn’t just the “good times” that defined my loyalty. When COVID, super typhoons, and earthquakes hit, Yempo didn’t just see us as workers; they saw us as humans. They prioritized our safety and mental health through every disaster, proving that they truly care about the person behind the desk.
Why I’m Staying (and Growing!)
Today, I describe myself as a professional empowered by excellence, growth, and community. People are often envious when I describe my work life! Here’s why I’ve stayed all these years:
- Work-Life Balance: It’s not just a buzzword here; it’s a way of life.
- Respect and Empowerment: I am encouraged to be my authentic self.
- Constant Opportunity: The door to improvement is always open.
The Future: Moving Forward and Upward
Looking ahead to 2026 and beyond, I couldn’t be prouder to be part of this company. In an offshoring industry that is constantly shifting, Yempo continues to thrive because it invests in its people and embraces change. By diversifying and staying tech-savvy, Yempo ensures we aren’t just keeping up—we’re leading the pack.
My wish for Yempo, my colleagues, and the management is simple: many more years of success together. I’ve found more than just a job here; I’ve found a place where I want to grow old.